Sr. NOC Tech
NOC Tech
Jr. Net Eng
Jr. NOC Tech
Double-up
Fill-in
Training
Phase 2 — Coming Soon
Phase 2 activates when a third person joins the late shift, enabling a full rotating late shift pool and expanded 5pm–8pm coverage.
3rd late shift tech joins rotation
Late shift moves to full A/B/C daily rotation
After-hours pool expands accordingly
Cornell J joins weekday on-call pool
Mike J completes training and joins rotation
Phase 3 — Full 12×7 Coverage
Phase 3 represents full 12×7 coverage with early and late shifts running all 7 days of the week.
Early and late shift expanded to all 7 days
Weekend coverage expanded to full shifts
All on-call windows covered 12×7
Rootly integration fully mapped to new schedule